FAQ

Frequently asked questions

Do the auxiliary buttons require programming?


They do not require programming. When they arrive, they will work as on/off buttons out of the box. HOWEVER, if you want to make any of them momentary, you can program them with the alfaobd software available on Google Play for $50 and the bluetooth obdII connector. This is not nessassary if you just want them to be on/off.




When will my kit arrive?


While we do the best we can to keep lead time down for you, these are custom made orders and do require time. Our average time is 2.5 weeks, and we do our best to keep it at or below that. Holiday seasons do tend to lead to longer times. Rest assured, you will be kept in the loop at all times and can always contact us!




Do you Sell the alfaobd software?


Unfortunately we do not. It is simply not ours to sell. You can get it on Google Play and we can definately do our best to help you out with the use and helpful resources to answer your questions!




Will the auxiliary setup work on my 1500 or on my truck if I have heated seats?


Absolutely! The kit will work on 2013 and up models with heated/cooled seats and wheel. The seats and wheel will still be controlled under the "climate" section or the "Controls" Section in your radio. The new panel will have the 5 Auxiliary buttons on the bottom row.





Contact

Customer Service:

518-335-7612

4thgenramelectronics@gmail.com

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